FAQ

T-SHIRT

I received my T-shirt, but when I wanted to try it on I noticed that there was still a very annoying crease on the visual!

Indeed, we are obliged to fold the T-shirts to send them to you, however, there is a very simple solution so that the visual always finds a perfectly smooth shape!

Turn your T-shirt inside out and iron the right side of the design with an iron or steam station to restore its original shape.

At what temperature should I wash my T-shirt?

You can occasionally use a quick wash/dry program at 60°c, but in any case turn the T-shirt inside out before putting it in the machine. Repeating this process will wear out the garment more quickly.

For 100% cotton T-shirts, it is ideal to wash them at 30°C and let them air dry, this will wear out the fabric and the printed design less quickly.

 

STICKERS

What is the difference between standard vinyl and laminated vinyl?

In case you are decorating indoors, a room, or the fridge door, standard glossy vinyl is sufficient. You can also decorate contact objects (laptop, mugs) as this vinyl is scratch and water resistant.

On the other hand, if you want to decorate a room like the bathroom, an element that is outdoors, or stick a sticker on your car, the laminated vinyl will resist UV rays and bad weather.

The touch of laminated vinyl is much smoother and more pleasant, for example for your smartphone case, which will be exposed to daily contact and requires maximum protection.

FRAMES

I tried to turn on the LED frame after connecting the USB plug to the battery box, but it doesn't turn on!

This is normal, there are no batteries in the box.

Yes! I bought batteries, and it doesn't work.

In this case, it is a false contact.

Remove the batteries from the case and make sure that they are in good contact with the spring on one side and the plate on the other.

Respecting the polarity (+,-) indicated on the case.

Great! It works, however, when I press the remote it doesn't change anything...

It is normal if you are too far from the frame (more than 3 meters on average), the infrared does not pass.

Stand right in front of the frame and try again.

THANKS !